Sam (Jared Padalecki) and Dean (Jensen Ackles) respond to a call from Kevin (guest star Osric Chau), who is terrified after hearing Crowley’s (guest star Mark Sheppard) voice in his head. After hearing Kevin's news, Sam and Dean team up with reaper named Ajay (guest star Assaf Cohen), who helps them deal with the second trial from the Tablet. Meanwhile, Dean receives a visit from Naomi (guest star Amanda Tapping) and realizes he must find Benny (guest star Ty Olsson) and ask for a huge favor.