AceShowbiz - Halsey's "Hopeless Fountain Kingdom" tour has unexpectedly been put on hold. The "Bad at Love" songstress was in the middle of performing her gig at Scotiabank Saddledome in Calgary on November 14 when she received bad news regarding her family, leading her to end the concert early.
On Wednesday, November 15, the promoters for Halsey's tour announced through Live Nation that the songstress had to cancel her show at Rogers Place in Edmonton. They added that ticket holders would be given a refund.
"Due to a personal emergency, Halsey will be unable to perform tonight at Rogers Place in Edmonton," a representative for the promoters stated. "Tickets purchased online and by telephone will be refunded automatically. Ticket holders that bought in-person are eligible for a refund at their point-of-purchase."
Halsey didn't reveal what the emergency was, but she said in a statement, which was posted on Instagram on the same day, that it "broke her heart" and made her have to take "a few days to gain her composure." She also apologized to fans for the cancellations.
"I'm so sorry to the fans in Calgary and Edmonton who were affected by the cancellations," she wrote. "There are very few things in this world that could make me stop a show, and my fans know that. This is breaking my heart but I have to take a few days to gain my composure so I can put on the best show possible in Minneapolis and finish out the tour with a bang."
She concluded her post by promising that she would make it up to her fans in Canada. "I'll make it up to the fans in Canada. Thank you for understanding and respecting the privacy of me and those close to me during this time. I love you," she continued.
The 23-year-old singer is expected to be back on the road on November 18 for a show in Saint Paul, Minnesota before wrapping it up on November 22 in Cleveland.