In order to set a good example for Ritchie, who's been caught bullying at school, Christine locates and apologizes to Frances Stein, the girl she bullied when she was in 7th grade. Frances tells Christine that she was traumatized by the teasing and only years of therapy and plastic surgery have helped her recover. She refuses to accept Christine's apology. Upset that she wasn't able to right her past wrongs, Christine asks Barb to put in a good word for her. Unfortunately, Frances thinks Barb is threatening her and when Frances goes to the gym to let Christine know she accepts her apology, things go from bad to worse as Christine ends up tying her up to get her to calm down.