The 'Real Housewives of New York' star takes to Twitter to blast Rosewood Hotels for not issuing a future credit when she had to cancel a room due to the near-fatal allergy.
- December 29, 2018
AceShowbiz - Bethenny Frankel was disappointed by the poor management of one particular hotel. More than a week after suffering a near fatal allergic reaction, the cast member of "The Real Housewives of New York City" slammed Rosewood Hotels publicly for allegedly not having any sympathy towards its sick customer.
The 48-year-old TV personality had to cancel her room booking at the hotel due to an allergic scare on December 16. To her dismay, the hotel didn't seem to care about her condition. So, on Thursday, December 27, she tweeted, "It was quite disappointing that @RosewoodHotels wouldn't even issue a future credit when I had a medical 911 and had to cancel a room."
It was quite disappointing that @RosewoodHotels wouldn’t even issue a future credit when I had a medical 911 and had to cancel a room.
— Bethenny Frankel (@Bethenny) 28 Desember 2018
Frankel's online complaint was quick to gain reaction from Rosewood. On the same day of her post, the hotel reached out to her through its Twitter account. "Dear Bethany," it replied. "Would you please send us a direct message with the best form of contact and additional details so we can ensure this is quickly addressed by our team? Thank you, Rosewood Hotels & Resorts."
Dear Bethenny,
— RosewoodHotels (@RosewoodHotels) 28 Desember 2018
Would you please send us a direct message with the best form of contact and additional details so we can ensure this is quickly addressed by our team? Thank you,
Rosewood Hotels & Resorts
Back on December 18, the "Bethenny Ever After" star broke the news of her health scare on Twitter. "I have rare fish allergy. Sun,I had soup,itched & was unconscious for 15 mins then to ER & ICU for 2 days w BP of 60/40." she detailed. "I couldn't talk,see, thought I had a stroke & dying & told if 5 mins later I'd be dead. 911 & EPI saved me.I'll never not carry an #epipen "
I have rare fish allergy. Sun,I had soup,itched & was unconscious for 15 mins then to ER & ICU for 2 days w BP of 60/40.I couldn’t talk,see, thought I had a stroke & dying & told if 5 mins later I’d be dead. 911 & EPI saved me.I’ll never not carry an #epipen@newtonwellesley xo
— Bethenny Frankel (@Bethenny) 18 Desember 2018
Because of the allergy, Frankel was treated in Newton Wellesley Hospital's ICU for two days. As for how serious her condition was, an inside source told PEOPLE, "She almost died. It was that serious. Her blood pressure was through the roof and she was unconscious. She went into anaphylactic shock. Her boyfriend saved her life."
