She dragged a bucket of loose coins to be exchanged into dollar bills but the teller rejected her request because she owned no account in the bank.
Kate Winslet was saved from an embarrassing banking experience on Thursday, June 17 morning, when a kindly customer stepped in to help the star cash her change after the teller refused to serve her.
The "Titanic" star visited a New York branch of Chase bank with her two children to hand in their loose coins in exchange for dollar bills. But after realizing the Oscar-winner did not hold an account at the branch, the bank clerk refused to process the transaction.
However, Winslet was saved from dragging the bucket of change home when a Chase customer offered to swap the coins for notes. According to the New York Daily News, the generous patron was stunned when Winslet removed her sunglasses to thank him. A bank source tells the publication, "(He asked) 'Are You Kate Winslet?' Winslet smiled and nodded."