Livies, Olivia's fandom name, lament having the 'worst experience' trying to purchase a limited edition of the cup designed by the 'drivers license' singer as the site is crashing.
- July 11, 2024
AceShowbiz - Olivia Rodrigo's fans are left fuming after trying to purchase her special edition tumbler. The Grammy Award-winning singer just launched her collaboration with Stanley Quencher, but the site was apparently not prepared for the demand.
The bottle, which is named after the 21-year-old's hit track "Sour" from her 2021 album of the same title, was designed by the singer/actress. The tumbler's lavender body is scattered with red, silver and dark purple stars, a mix of playful and punk touch.
It retails for $55, but fans only had 24 hours to enter a lottery to receive up to two bottles per individual. Fans that wanted to enter the lottery in order to have the chance to be picked to order the limited edition tumbler had to join a list via a website called EQL Launch, a third-party commerce platform, on Tuesday, July 9.
"We stan an icon. The EQL entry window for @oliviarodrigo Quenchers is now open! Head to the link in our bio to enter," read an announcement on the brand's official Instagram account. "You have between now and 9 AM PT on 7/10 to submit your entry. Once the entry window closes, all entrants will be notified within 24 hours to let you know whether or not you've been selected!"
However, some people complained that they faced technical issues during the process on Tuesday. "Why was this war," one fan expressed their frustration in the comments section of the post. Another claimed, "It's not accepting my credit card."
Sharing their similar experience, a third fumed, "What joke I have been trying to get on the list for the past 2 hours and it keeps declining all my credit cards I'm done I don't even care anymore!" Another lamented, "Hurt when your card was locked and U WERE A WINNER."
A confused social media user asked, "What is up with the card situation? Won't take my card?" Someone else criticized the technical glitches, "Literally the worst experience, never purchased before so this is my first launch and of course I didn't get chosen to buy it...I wonder how many people did that are genuine."
Others, however, applauded the system, with one chiming in, "Honestly, I actually didn't mind the new EQL system, it was way less stressful." Another hit back at the critics, "Yall are mad when there's a lottery, yall are mad when they sell out in seconds... what would yall like be so fr rn."
