The singer and actress recalled the "painful" experience of watching this year's "Surviving R. Kelly" documentary, which detailed the claims of several women who maintain Kelly used his power and influence to sexually and physically abuse them.
"The whole thing was eye-opening, painful, sad, disappointing and heartbreaking," she shared during an interview on U.S. chat show "Watch What Happens Live" on Sunday (July 07).
"That's not the side I knew. That's not the person that I worked with. That's not the experience I had. So, just imagine if you're having a great experience with someone and then you're hearing all this stuff, it's like, 'Why didn't you show them what you showed me?' That's the feeling I had."
Palmer continues to grapple with the respect she has for the Kelly she knew and the hurt she feels for what his alleged victims endured.
"I hated talking about it because I felt like, 'Man, you were a friend to me, but then I'm seeing you as a foe to others and I'm hurt for them,' " she continued. "How do I feel about it? How do I put myself in this position now? It was very sad. I think that anybody that loved him as a person probably feels that way. That's not something you want to hear about somebody that you cared for."
The 25-year-old initially shared her views on the difficult matter earlier this year, when the docu-series premiered on America's Lifetime channel.
"Just finished 'Surviving R. Kelly' and I have spent the last hour crying," she wrote on Instagram. "As a student of R. Kelly's... and having been around his light and understanding the obstacles he overcame as a child to actually be birthed into the musical genius he is today... All to put others through the same darkness he was running from is the most disheartening thing to accept."
"Many people experience hardships and do not allow themselves to find freedom through their passion enough to shine a light. R. Kelly received that grace from God. God blessed him to vindicate his childhood shortcomings and yet still he has slapped God in the face by his actions towards these women."