Cutter and the team are joined by a new PR guru, in the guise of Jenny Lewis. Sharp, cynical, and witty, she almost immediately develops a sparky and adversarial relationship with Cutter. The fact that she looks every inch like Claudia Brown but has no recollection of her doppelganger, adds even more intrigue.
Meanwhile, Connor is picked up in a video store by a beautiful young woman called Caroline. Poised, well-connected, and effortlessly sexy, Caroline is everything Connor is not, and her interest in him is all the more surprising for it. But Connor isn't waiting around to analyze his good fortune. Right from the beginning Abby takes against Caroline, for reasons even she herself doesn't quite understand.
But meanwhile, a gleaming new skyscraper in the center of the city has quickly developed a reputation for teething problems in its electronics, so no one is surprised when smoke is spotted creeping out from the server room. On inspection, the janitor finds a thick layer of mist hugging the floor and a foul sulfurous smell - but no fire. Then something moves in the mist and he is suddenly yanked out of sight by a shadowy creature. The mist continues to spread...