Piper takes a job in the electrical shop and accusations fly when a tool goes missing. Miss Claudette gets a message from a long-lost love.
Piper adjusts to living with Claudette and working in the electrical shop. She starts to make friends with Nicky. After Piper loses a screwdriver, the prison staff searches high and low to find it before it is used as a weapon. Mendez molests Piper during the search. When Piper returns to her cube with the screwdriver, it places more strain on her relationship with Claudette. After the search ends, Piper and Claudette make peace. Piper agrees to review appeal letters from different inmates.
Tricia Miller schemes to prevent her girlfriend Mercy Valduto's release, but Claudette convinces her not to ruin Mercy's chance for freedom. After Claudette receives a letter from her friend Baptiste, she agrees to have her case reopened. Flashbacks depict Claudette's career running a housekeeping company and that she murdered a man who abused one of her employees.