A woman is selected to be a contestant on a "Charades" style game show. What she doesn't know is that everyone else on the show knows the answers but her. Howie hires a new assistant and his first assignment is to fire the old assistant. Unfortunately for him, he fires the wrong person. Howie goes undercover as a concierge at the MGM Grand Hotel in Las Vegas and displays his horrible customer service skills. A young man is convinced to take a job delivering singing telegrams, what he doesn't know is he will be dressing up in a banana costume and visiting someone in the hospital. Howie Mandel ("Deal or No Deal") hosts.