Charlie (Michael Shanks) tries to comfort spirit Alex (Erica Durance) in the OR as they watch Dawn (Michelle Nolden), Maggie (Julia Taylor Ross), and Reycraft (K.C Collins) struggle to repair her heart. Before spirit Alex can fully comprehend that she's dying on the operating table and that Charlie really can see ghosts - she pops - waking up in a “dream” that takes her back to her childhood home in St. Catharines, Ont.
A chance encounter with a lost loved one puts Alex face-to-face with a repressed memory that holds the key to her past, present and future. Meanwhile, Dawn (Michelle Nolden) manages to stitch the hole in Alex's heart, only to be convinced by a passionate Charlie that something may still be wrong with Alex - leading the team to discover a deadly mistake that Dawn has only minutes to rectify. Joel (Daniel Gillies) is pulled to the ER to treat Alex's assailant - and when his patient pleads to let him die - Joel's morals as a man are tested against his ethics as a doctor.