After visiting poverty stricken Haiti on a mission trip, Jackie Frisch, an ordained minister, wanted to adopt five boys from an orphanage. She spoke to her husband, Aaron, a firefighter, about her wish and, without having met them, he agreed to the adoption. Over the years, the Frisch family continued to adopt three more children, this time from Toledo's inner city. With three biological children and eight adopted children, this big hearted family of 13 is now living in a cramped one-story ranch home without air conditioning. After having five surgeries and being diagnosed with a soft tissue disease called Ehrlers-Danlos Syndrome, Jackie has had a series of strokes that left half of her body paralyzed. She has undergone catheter heart surgery because of her soft tissue disease. As a firefighter and paramedic for Toledo's Fire and Rescue Department, Aaron has saved many lives, including his rescue partner's during the Toledo riots in October 2005. Now he needs help from Ty and his designers to save his own family's home.
In addition, HP stepped up to help by donating personal computers for the family and decorating a special room to be revealed in the episode. While Ty and the designers, local builder Buckeye Real Estate Group and hundreds of volunteers and workers are rebuilding their home, the Frisch family will go on vacation to Disney World.