A desperate father, played by Henry Czerny holds an entire hospital staff hostage in order to get the heart transplant that his daughter needs so that she will not die. Our team, lead by Parker's negotiations, is able to convice the man to calm down, but in the end his desperation gets the best of him, and he has to be ambushed by the SRU. He goes to prison, but the daughter does end up getting the heart transplant.