Though many people were curious to see how Whitney Houston's funeral was held, some viewers apparently were not pleased with the long duration of BBC coverage. The British broadcaster received 118 complaints from people who deemed its coverage was "voyeuristic".
Responding to the complaints, BBC released a statement read, "We recognise that the duration of the coverage was too long for some viewers." It further said, "We are sorry if this wasn't to the satisfaction of all our viewers but it is part of the News Channel function to be there when major stories take place, and we felt that this was such an occasion."
The broadcaster additionally defended, "The funeral service lasted significantly longer than any broadcaster expected, and as we had committed to the coverage it would not have been appropriate to opt out of the service any earlier than we did."
Despite the complaints, BBC claimed to have drawn significantly higher audience number for the News Channel during the funeral coverage. The broadcaster attributed this to the late Houston, "who had a substantial impact on late 20th century music and whose death had come as a great shock to the wider music industry and to her millions of fans."
The funeral for Houston took place at New Hope Baptist Church in Newark, New Jersey on Saturday, February 18. During the ceremony, her "The Bodyguard" co-star Kevin Costner delivered an eulogy, while Stevie Wonder and Alicia Keys paid tribute to the late "I Will Always Love You" hitmaker with songs.