No one has ever thought that the Saturday free concert of B5 would result in chaos. The incident happened in a sudden when screaming fans of the boy band rushed the stage during a free concert, grabbing at the band members' clothing and overwhelming the small team of security guards. Due to that fact, police then decided to shut down Brookdale Center mall, a suburban shopping mall where the concert sponsored by the local Radio Disney station, KDIZ-AM took place.
An onlooker who was working at a store near the stage said "Things were falling off the stage, girls were falling off the stage, girls started fighting." Another witness added that some of the girls grabbed one of the boys in the band, claiming "He ran to the back. Another boy, he just ran. Security escorted some of the boys out the back." As a result of the incident, four people were treated at a hospital for minor injuries, and five others were treated at the mall. Meanwhile, police said there were no arrests.